Here you can find the answers to frequently asked questions about Toonify.me. If you can't find what you are looking for here, send me a message on my Facebook page and I'll get back to you quickly!
How long does it take to draw my digital artwork?
Typical turnaround time is less than 3 days. However, this entirely depends on the current number or orders I have. If you are worried about the time, feel free to message me and ask what the current wait time is.
Can I get my order expedited?
Sorry, all orders are completed on a first come first serve basis. This keeps everyone happy and prevents production time from getting thrown off.
What is a "digital print"?
If you just order custom artwork without a personalized product you will receive a high resolution png or jpeg file of your artwork. The DPI is very high so if you wish to print it yourself or get it printed it will provide a very high quality print.
Do you do revisions?
If for any reason you are not completely satisfied I will revise the artwork as many time as you would like within reason.
Are you the only artist?
Yep! I'm Matt and I do all of the artwork and run this as my personal site. I had a lot of people asking me for custom drawings at work and from friends so I figured more people may be interested! Everything is drawn by hand on a digital drawing tablet. I do not outsource work to other artists.
I need something not currently listed.
I can work with you on what you need. If you'd like me to try a style not listed, want a different background or have a large custom order send me a message. I'd be happy to answer any questions you have!
Do you offer refunds?
Due to the nature of the product and the time I invest in each piece of art I do not offer refunds. I do however provide revisions!
My question wasn't listed here!
That's OK! Message me on Facebook and I'll get back to you quickly!